Eisenbahn-Bundesamt (EBA) – Referat 54

{
    "id": "489796110",
    "name": "Eisenbahn-Bundesamt (EBA) – Referat 54",
    "parent_id": "489796109",
    "short_description": null,
    "description": null,
    "addresses": [
        {
            "area": {
                "id": "44273",
                "name": "Bonn, Stadt"
            },
            "type": {
                "id": "183672",
                "key": "POSTADRESSE",
                "name": "Adresse"
            },
            "street": "Heinemannstraße",
            "comment": "Das Referat 54 ist zuständig für die Durchsetzung der Fahrgastrechte im Eisenbahn-, Bus- und Schiffsverkehr.",
            "zipcode": "53175",
            "houseNumber": "6",
            "parkingLots": [],
            "descriptionLink": {
                "link": "https://www.eba.bund.de/DE/DasEBA/daseba_node.html",
                "linkTitle": "Anfahrtsbeschreibung EBA"
            },
            "transportationStops": []
        }
    ],
    "communications": [
        {
            "note": "Bürgertelefon",
            "type": {
                "id": "183669",
                "key": "TELEFON",
                "name": "Telefon"
            },
            "value": "+49 228 30795-400"
        },
        {
            "type": {
                "id": "183670",
                "key": "FAX",
                "name": "Fax"
            },
            "value": "+49 228 98269199"
        },
        {
            "type": {
                "id": "183675",
                "key": "EMAIL",
                "name": "E-Mail"
            },
            "value": "poststelle@eba.bund.de"
        },
        {
            "type": {
                "id": "183675",
                "key": "EMAIL",
                "name": "E-Mail"
            },
            "value": "fahrgastrechte@eba.bund.de"
        },
        {
            "type": {
                "id": "183674",
                "key": "WWW",
                "name": "WWW"
            },
            "title": "Internetsteite des Eisenbahn-Bundesamts (EBA)",
            "value": "https://www.eba.bund.de"
        }
    ],
    "opening_hours": "<p>Servicezeiten des Bürgertelefons Fahrgastrechte (außer an Feiertagen in Nordrhein-Westfalen)</p>\n\n<p>Montag 9:00 – 15:00 Uhr</p>\n\n<p>Dienstag 9:00 – 15:00 Uhr</p>\n\n<p>Mittwoch 9:00 – 15:00 Uhr</p>\n\n<p>Donnerstag 9:00 – 15:00 Uhr</p>\n\n<p>Freitag 9:00 – 12:00 Uhr</p>",
    "synonyms": [],
    "position": null,
    "source_last_updated": "2023-03-31T09:50:08.000000Z",
    "synced_at": "2026-10-30T16:00:08.000000Z",
    "created_at": "2026-10-30T12:44:18.000000Z",
    "updated_at": "2026-10-30T16:00:09.000000Z",
    "images": [],
    "forms": []
}